Processing of personal data for external clients and contacts

We feel it’s important that you feel safe when submitting your personal information to us. We always process personal data in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). We process your personal information to provide our services, meet relevant agreements and manage our business relationship with you. Furthermore, personal data is also processed to provide you with news, information, and marketing about our and other similar services. We may use personal information to improve and develop our websites and services.

1. What personal information do we process and how?

Our clients’ personal data are kept for the coordination and execution of the services we offer. With the help of Dropbox and Google Drive we can provide, streamline and protect our services.

In our CRM (Hubspot) system, we handle prospects and our existing clients’ data in order to keep a sales dialogue and perform the services they have ordered, including follow-ups on these services.

We scan our CRM-system once a year for idle prospects and other unnecessary contacts and delete them in order to only hold relevant prospect and client contact data.

In addition to the information of existing clients, we also store contact information for contacts who have given their explicit consent. We will remove all information about the client/contact in our CRM system, which is fitted with a specific GDPR-secured removal feature that eliminates all information. The contact whose data we store is entitled to, at any time, request extracts, correct existing information, and request that personal data not be used for direct marketing purposes. Additionally, clients/contacts also have the right to deny any kind of contact from our page.

The type of personal data we store include:
Contact details
Position in business/current employment position
Type of customer (company or private)
Mail: History and Content
Manually recorded phone calls (Note. no voice recordings, notes only)
History, internal information, and notes regarding client/contact information, wishes, etc.

2. For what purpose do we process personal data?

To be able to perform our high-quality services as well as to direct relevant information to the client/contact

To send and forward e-mail messages about programs and campaigns to a contact, however only to those who give consent for us to reach out to them.

3. We do not distribute your personal information

We do not send, sell, distribute or lease your personal information to third parties unless we have your permission or by law required to do so. We may use your personal information to send out third party marketing information that we think may be of interest to you, however only if you wish to receive such information.

We may store your personal data with companies that process personal information for Swedish for Professionals, such as IT providers and partners. Personal data may also be disclosed if it is necessary to (a) comply with applicable law, regulations, legal processes or request from executive authority; (b) safeguard the Swedish legal interests of the Professionals, or (c) detect, prevent or otherwise pay attention to fraud, security or technical problems. Swedish for Professionals takes organizational and technical security measures to ensure that personal data are handled safely, with an adequate level of protection comparable to and at the same level as the protection offered in the EU / EEA.

4. If you visit Binary Brains’ web pages

When submitting a form, we require your surname, first name, and e-mail address in order to respond to your request. All information you share with us is stored on our server through our WordPress page.

As mentioned above, we also store information about your activity for analysis when you use Binary Brains’ website, so that we can optimize the platform for you.

The types of data we collect via analysis tools on our website are such as:

Browser type
OS
Mobile device information
IP address
The pages you visit
Time spent on the web pages
Last visit
References (where you come from)

By visiting www.binarybrains.ai you accept the use of cookies from our website. You can delete specific cookies at any time or disable the ability for Binary Brains to save cookies to your browser.

Disabling cookies in your browser is simple and only takes a few minutes. Below are links to tutorials for the most common browsers:

Chrome: https://support.google.com/accounts/answer/61416?hl=en_US

Safari: https://www.apple.com/support/mac-apps/safari/

Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Internet Explorer: https://support.microsoft.com/en-us/help/4027947/windows-delete-cookies

5. Albacross

When you visit our website, your IP address is identified by Albacross, which is a real-time platform for B2B and Employer Branding. Albacross identifies the companies that visit a website. Furthermore, Albacross offers company-based display advertising, site engagement analysis, and CRM-integration in order to gain a relevant picture of account transfers in terms of our customer’s digital presence.

The Albacross platform is predominantly IP address driven (in other words, Albacross usually contains basic information about an organization based on its IP address). Albacross also uses cookies and web beacons, as invisible tracers, to improve their services.

6. Links to other websites

Our site may contain links to other interesting websites. However, once you have used these links to leave our site, please note that we have no control over the other site. Such sites are not governed by this Privacy Policy, therefore we can not be responsible for the protection and integrity of any information you provide when you visit such websites. We advise you to be careful and view the privacy policy applicable to the site in question.

7. For how long do we store your personal data?

We store the data as long as it is necessary to perform a service that you have requested or for which you have given us your consent. We may store the data for a longer period of time if required by law or to safeguard our legal interests, for example, whether a legal process is in progress.

8. Changes to the Privacy Policy for Clients

If changes are made to this privacy policy for prospects and clients, we will notify you by posting the updated version here: http://binarybrains.ai/privacy-policy/

If the changes are essential, we will also inform you in an appropriate manner, if required, request your consent. When we provide information about updates, we will also explain the purpose of the updates and how they affect you.

Contact details

For questions, further information about our personal data processing or for assistance with other issues, please use the following contact information:

Binary Brains AB
Kungsgatan 1
702 11 Örebro

info@binarybrains.se